Privacy Policy

MPChurch (also known as Message of Peace Christian Center), a church serving the San Francisco Bay Area, operates this website and the MPChurch mobile app (together, the “Services”). This Privacy Policy explains what information we collect when you use the Services, why we collect it, how we use and share it, and the choices you have.

This policy applies to the public website, the member portal and mobile app, our online forms (such as Connect Cards, Plan a Visit, prayer requests, service feedback, volunteer sign-ups and membership applications), our digital giving tools, and our email, text message and push notification communications.

It does not apply to websites, apps or services run by other organizations, including the third-party platforms we link to or use to operate parts of the Services. Those services have their own privacy policies.

We use the information we collect to:

• Provide and operate the Services, including creating and securing your account, showing your member profile and portal pages, and remembering your preferences.
• Support the life of the church — planning services and volunteer teams, coordinating small groups and ministries, tracking attendance and check-in, managing events, and following up with newcomers and visitors who ask us to.
• Process and acknowledge gifts, issue giving records and tax statements, and prepare financial reporting for church leadership.
• Send you the communications you have asked for, such as service reminders, volunteer schedules, group updates, newsletters and birthday or milestone greetings.
• Respond to prayer requests, care needs, questions and feedback, and provide pastoral support when you ask for it.
• Keep the Services safe and working properly, including preventing misuse, troubleshooting errors and reviewing how features are used so we can improve them.
• Meet our legal, accounting, insurance and nonprofit compliance obligations.

We do not sell your personal information, and we do not use your information for advertising networks, data brokers or profiling unrelated to the church’s ministry.

The Services use cookies and browser local storage to keep you signed in, protect your session, remember display preferences and understand in general terms how the site is used. Some of these are required for the Services to work; without them, sign-in and member features cannot function.

You can clear or block cookies and site data in your browser settings, and most mobile devices let you limit app tracking. Blocking essential cookies or storage may sign you out or prevent parts of the app from loading.

We share personal information only in the limited situations described here.

These providers may access information only to perform services for us and are not permitted to use it for their own marketing.

Online gifts are processed by third-party payment processors. Card and bank account numbers are entered into the processor’s secure interface and are not stored on our systems. We receive confirmation of your gift along with the details needed to record and acknowledge it — such as your name, email address, amount, fund, date, payment method and transaction identifiers.

Giving records are handled with extra care. Access is limited to staff and authorized volunteers who need it for accounting, receipts and reporting. Giving amounts are not shown in public areas of the Services.

The Services are intended for adults and for families under adult supervision. Accounts are created by adults, and we ask that children do not register their own accounts or submit personal information without a parent or guardian.

Children’s information we do hold — for example, a Kids check-in record created by a parent, guardian or authorized volunteer — is provided by an adult, used only for care and safety during our programs, and accessible only to the staff and volunteers who need it.

If you believe a child has submitted personal information to us without adult involvement, contact us and we will delete it.

Photos, videos and audio from services, events and ministries may be published on the website, the app, social channels, podcast feeds or live streams. Our team reviews photos before publication, and you can ask us not to publish an image of you or your family.

Stories of impact and testimonials are published with permission and, where appropriate, with initials only. If a photo or story of you appears somewhere you would not like it to, contact us and we will remove it.

We keep personal information for as long as needed for the purposes described in this policy, and then for as long as the law, our accounting practices or our nonprofit records require.

• Member profile and contact information is kept while you are part of the church community and for a reasonable period afterward, so we can reconnect with you if you return.
• Giving records are kept for the period required for tax and financial recordkeeping.
• Volunteer scheduling, attendance, check-in and service records are kept while the related ministry is active and for a reasonable period afterward.
• Messages, prayer requests and form submissions are kept while they remain useful for follow-up and pastoral care.
• Server logs and technical records are kept for a shorter period, generally for security and troubleshooting.

When information is no longer needed, we delete it or remove the details that identify you.

We use reasonable administrative, technical and physical safeguards: encrypted connections, access limited to people who need it for their role, role-based permissions in the app, and review of who can see sensitive areas such as giving, private contact details and children’s records.

No method of transmission or storage is completely secure. We cannot guarantee that unauthorized access will never occur, and we ask that you choose a strong, unique password and keep your sign-in details private. Please tell us right away if you believe your account has been accessed without your permission.

You can control much of your information directly:

• Update your profile details, photo and privacy preferences from your member profile.
• Choose whether you appear in the member directory.
• Turn off email, text message or push notifications, or opt out using the unsubscribe link in a message, the notification settings in your profile, or by replying STOP to a text message.
• Turn location permission on or off in your device settings.
• Remove your listing from a family hub, group or ministry space.

You may also ask us to confirm what personal information we hold about you, provide a copy, correct it, or delete it. To make a request, use our Connect page or speak with a member of our team. We may need to verify your identity, and we may keep certain records where the law requires it — for example, giving records needed for tax reporting.

The Services link to and integrate with platforms we do not control, including social media, video and podcast platforms, giving processors, calendar and document tools, and Bible or devotional resources. When you use them, their own privacy policies and terms apply.

Signing in with Google, Microsoft, Apple or Facebook is optional. Those providers tell us your name, email address and, in some cases, a profile photo; we do not receive your password.

We may update this policy as our services change or as the law requires. When we make a material change, we will update the date at the top of this page and, where appropriate, let you know by email or in the app. Continuing to use the Services after an update means you accept the revised policy.

Questions about this policy, or requests about your information, can be sent to the MPChurch team through our Connect page, or shared in person with any staff member or pastor at our Sunday services in South San Francisco, California.

If you are concerned about how your information has been handled, please tell us first so we have the chance to resolve it.